Frequently Asked Questions & User Manual
Find answers to common questions and learn how to navigate and use The People's Era platform.
1. Account & Verification
We use an Email OTP (One-Time Password) verification step to prevent automated spam bots from flooding our support team with fake messages, ensuring that we can reach you back promptly.
First, check your Spam or Junk folder. If it hasn't arrived within a minute, click the "Resend OTP" button next to your email address to generate a fresh verification code.
2. Clips & Content Guidelines
Go to our Contact page, select "Copyright Report" from the Subject dropdown, and provide the link or details of the content in question. Our legal team reviews reports within 24–48 hours.
Choose "Video Upload Help" in the contact form subject line and describe the issue you are facing. Attaching clear steps or screenshots helps us resolve it faster.
3. Advertising & Promotions
We offer dedicated promotional banner spaces for $10 per week. Select "Advertising Opportunities" on our contact form or email us directly at support@thepeoplesera.com to check slot availability.
Need More Detailed Guidance?
Explore our complete platform handbook for deep-dive tutorials on all features.
Download User Manual (PDF)